Since the delicious sweets you’re buying fall under the category of food products, we cannot accept returns. Should you experience a situation you do not find acceptable, please contact us immediately @ firstname.lastname@example.org. Your happiness is paramount!
In Case Something is Sold Out:
To keep our sweets fresh and delicious, we keep a limited supply, which we replenish often. Occasionally items sell out, and we may not have certain items available for your order. In this case, we will contact you immediately by phone or email to advise when the product will become available again, or if we have a recommended substitution. If we don’t receive a response from you within 5 business days and the product remains unavailable, all remaining available items in your order will be shipped. We will include the item if it becomes available in that time frame.
Our goal is to find delicious sweets with the cleanest ingredients to suit all sorts of dietary requirements. We thoroughly research each product to determine dietary categories for easy searching on our website. When supporting details are available, we provide them.
FIRST AND FOREMOST, BE SAFE! You know your situation the best! Regarding ingredients you must avoid, food allergies and potential for cross contamination – please be thorough and check with the manufacturer. You or your loved ones are not worth the risk!
Manufacturers may change ingredients or production practices without our knowledge. Best practice is to always read the ingredient label on the actual package before consuming for the most current information. If unavailable, contact the manufacturer directly.
We do not manufacture the sweets we sell. We procure the finest product available for our clients. We cannot be held responsible for the accuracy of ingredients or allergen information we provide. SweetE Organic is not liable for any adverse reactions caused by the products we sell. If you have severe food sensitivities or allergies, you should always contact the manufacturer directly to confirm the safety of the product for your situation.
We continually check product information and facility conditions on the sweets we sell. However, if you discover an error or incomplete information about a product on our website, please inform us @ email@example.com.
Summer Shipping (Chocolate):Chocolate melts. Don’t get us wrong, melted chocolate is delicious, but we’ll leave that to you. As temperatures warm up we may need to hold your order until we deem it acceptable to ship. If warm weather persists leaving us unable to ship, we will refund your order. Our goal is to deliver your chocolate in perfect condition. We are not responsible for orders that are not retrieved promptly upon delivery.